Privacy Policy

Effective Date: 2/20/2025

At G&C Softwash LLC, we respect your privacy and are committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.gcprowash.com, communicate with us, or use our services. This policy also includes SMS compliance regulations related to text message communications.

1. Information We Collect

We may collect the following types of information when you visit our website or engage with our services:

Personal Information – Name, phone number, email address, and other details you provide when filling out a contact form or requesting a service.
Payment Information – If applicable, payment details for invoicing and processing service payments (secured through third-party payment processors).
Website Usage Data – IP address, browser type, device information, and site interaction details collected through cookies and analytics tools.
Communication Data – Information from calls, emails, or messages you send us for service inquiries or customer support, including SMS interactions.

2. How We Use Your Information

We use the collected information to:

Provide, operate, and improve our services
Communicate with you regarding appointments, service updates, or inquiries
Send important notifications, including SMS reminders, service updates, and customer support messages
Process transactions securely
Improve website functionality and customer experience

3. SMS Compliance & No Mobile Information Sharing Policy

We are committed to complying with all SMS regulations, including the Telephone Consumer Protection Act (TCPA) and industry standards.

Consent-Based Communication: We only send text messages (SMS) to customers who have explicitly opted in by providing their mobile number for service-related communications.
Service-Only Messaging: We use SMS solely for appointment reminders, service updates, and customer support—not for marketing or promotional purposes unless explicit consent has been provided.
No Third-Party Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Opt-Out Option: Customers may opt out of SMS communications at any time by replying “STOP” to any message received.

All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

4. Information Sharing & Security

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share necessary information with:

Service providers or partners who assist in delivering our services (e.g., payment processors, scheduling platforms).
Legal authorities if required by law, to protect against fraud, or in response to legal processes.

We implement security measures to protect your personal data from unauthorized access, misuse, or disclosure.

5. Cookies & Tracking Technologies

Our website may use cookies and tracking tools to improve user experience and website functionality. You can manage or disable cookies through your browser settings.

6. Your Choices & Opt-Out Rights

Opt-Out of SMS Communications: You may opt out of text messages at any time by replying “STOP” to any message received.
Opt-Out of Email Marketing: You may unsubscribe from promotional emails by clicking the “unsubscribe” link at the bottom of any email.
Request Data Access or Deletion: You may request access, updates, or deletion of your personal information by contacting us at info@gcprowash.com.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with an updated Effective Date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

G&C Softwash LLC
info@gcprowash.com
603.732.9074
www.gcprowash.com

By using our website or services, you agree to the terms of this Privacy Policy, including our SMS compliance policy.